Onboarding a new employee is a critical step in their successful integration into your organization. If it is done well, you provide the new employee with the key foundation blocks for success, if ignored or done poorly; you increase their likelihood for failure in...

For most in sales, the end of the calendar year marks the ends of a sales year and the launch of a new sales cycle. Regardless of whether your fiscal year end coincides with the calendar year, that new sales cycle brings new planning, targets and goals. The first...

Sometimes, it’s easy for salespeople to become so sales-focused that they lose sight of the highest value they can offer a customer: service. Too much selling can eventually turn customers away, especially when sales teams get hyper-focused on goals, metrics, and...

Here are 5 simple ways you can make your customers happier. Most of them revolve around 2 simple things: treating them well and going the extra mile whenever you can. To show that we practice what we preach, this list of 5 items is followed by 3 bonus ideas to help...

The insurance business is often hectic and complex, even on the best of days. If you’re business is selling insurance, then you need the tools to make your job more efficient. These tools take much of the tedium out of the workload and let you focus on the...

In today’s business climate, customized insurance products and solutions are often what make or break a deal. Product development has often been a cumbersome, slow-moving process that requires input from multiple sources and can quite often get bogged down with...