(905) 509-2717 info@lephairassociates.com
  • Facebook
  • X
  • Facebook
  • X
LePhair Associates
  • Home
  • About Us
    • About LePhair
    • Our Associates
    • Strategic Partners
    • Clients
  • Services
    • Employee Assessments & Development Tools
      • Products and Solutions
    • Training Programs
      • Service Excellence
      • Communications Styles & Team Effectiveness
      • Warm Prospecting
      • Time Mastery
      • Consultative Selling
      • Presentations that Sell
      • Buyer Centred Selling
  • Resources
    • Articles
    • Case Studies
    • Tools
  • Blog
  • Contact Us
Select Page

3 Ways Customer Service Trumps Selling

by Lucy Arkell | Oct 30, 2015 | sales training, Uncategorized

Sometimes, it’s easy for salespeople to become so sales-focused that they lose sight of the highest value they can offer a customer: service. Too much selling can eventually turn customers away, especially when sales teams get hyper-focused on goals, metrics, and...

5 Ways to Make Customers Happy + 3 Bonus Ideas!

by Lucy Arkell | Oct 15, 2015 | sales training, Uncategorized

Here are 5 simple ways you can make your customers happier. Most of them revolve around 2 simple things: treating them well and going the extra mile whenever you can. To show that we practice what we preach, this list of 5 items is followed by 3 bonus ideas to help...

Tools Every Insurance Solution Provider Must Have

by Lucy Arkell | Sep 24, 2015 | sales training, Uncategorized

The insurance business is often hectic and complex, even on the best of days. If you’re business is selling insurance, then you need the tools to make your job more efficient. These tools take much of the tedium out of the workload and let you focus on the...

Successful Product Development Requires a Focus on People

by Lucy Arkell | Sep 10, 2015 | sales training, Uncategorized

In today’s business climate, customized insurance products and solutions are often what make or break a deal. Product development has often been a cumbersome, slow-moving process that requires input from multiple sources and can quite often get bogged down with...

Your Corporate Culture Starts Here

by Lucy Arkell | Aug 26, 2015 | sales training, Uncategorized

In business, we hear a lot about ‘corporate culture’. Managers and business owners are told by countless experts that ‘building a strong corporate culture’ is the most important thing they should be doing. Rarely though, do they explain how to...
« Older Entries
Next Entries »

Recent Posts

  • The Great Pile-On: When Workloads Rise and Career Growth Stalls
  • Hope and Joy at Work Start with the Right Fit
  • The Power of People: How Human Skills Drive High Performance

Archives

About Us

Your Complete
People Performance
Solution

Services

  • Employee Assessments + Development Tools
  • Training Programs

Blog Posts

  • Tips and Tools to Support Your Performance Improvement Practices

Contact Us

(905) 509-2717 info@lephairassociates.com
  • About LePhair
  • Privacy Policy
  • Contact Us
  • Facebook
  • X

Copyright © 2026 LePhair Associates | Website by emspace marketing