by Lucy Arkell | Sep 28, 2013 | sales training, Uncategorized
In this two-part series, we will be outlining a basic plan for preparing and implementing a training and development program. We will assume that you already have goals set and just require a workable rollout schedule and strategic plan of attack to get things...
by Lucy Arkell | Sep 13, 2013 | sales training, Uncategorized
Bad news. Your customers hate you. Alright, perhaps not, but if you are guilty of any or all of the following four things, they probably do. Customers can have a lot of potential reasons for disliking salespeople, but there are some things that are generally universal...
by Lucy Arkell | Aug 30, 2013 | Uncategorized
Like most things that aren’t a hard science that can be broken down into mathematics, selling has gathered a lot of myths around itself. These myths are often a combination of what appears to be common sense, anecdotal true statements, or just plain lies that...
by Lucy Arkell | Aug 15, 2013 | Uncategorized
Sales managers have all seen this: a new or experienced sales rep who’s got everything it takes to be a top performer – maybe he or she even has been one – but the numbers just aren’t there anymore. You’re starting to wonder if maybe that...
by Lucy Arkell | Jul 29, 2013 | Uncategorized
Quite often, sales people fall into a sort of rut and most often, that rut is defined by the fall-flat sales questions they’ll open a conversation with. These questions create a groan as a response, though to be polite a person may not outwardly do so. Here are...
